Well. I finally have something positive to report. It's been 11 days since I paid the remaining wing kit balance. I had several email exchanges with the Kit Sales department and after being told "5-10 days after payment" I finally sent a very blunt email to Accounts Receivable and left a similar blunt email.
Good afternoon,
The operator suggested this followup email to a voice mail I left a few minutes ago.
I wish to know if you received my payment of $8,242.50 made on 4/17/26. The transaction reply from
mail.authorize.net is below. I made a payment of $3150 on the same day for the empennage kit and received a receipt on 4/20, but I never received a receipt for the $8K to be applied to the balance due of the wing kit.
My posted kit shipment date was last week, on the 21st. That was last updated over a month ago. I have had several email threads with Kit Sales and it appears that they are not able to move forward with providing me an updated shipping estimate until they know that the wing kit is fully paid.
I am very frustrated by the lack of communication in this process and would greatly appreciate being updated as to what is going on with my order and my payment.
If you have not received the payment in question, how do I go about getting it refunded from mail.authorize.net so I may remunerate it to you via a different route?
Thank you for any available information,
-dbh
Well, the letter and/or voice mail seems to have done the trick. In the morning I received the receipt along with a notation that the wing kit has been paid in full. This evening I got a phone call (yes, a live person actually spoke to me) wherein she briefly mentioned the email and then proceeded to ask if Thursday (day after tomorrow) would be acceptable for them to ship my partial kit. "Yes."
She estimated that it would be about 7 days in transit. If so, that might not work well with my hope to recover the RV-12 from Wisconsin, but if so, I'll figure it out.
As a little nice addition, someone posted a render of the RV-15 tail feathers. They look nice.
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